Q: How is the car delivered (lorry/trailer or under its own power)?

That depends on the vehicle and the option chosen: Standard : As a rule, the transfer is carried out under its own power by a professional driver. Electric cars : These are generally delivered on a trailer to protect the battery and ensure range logistics (cost: €799). Trailer delivery for combustion-engine cars can be booked for an additional charge.

Q: How long is the delivery time for my car?

Delivery usually takes between 2 and 6 weeks . This depends on how quickly the documents for registration are available, in which district the car is registered and how our partners' logistics routes are planned. You can speed up delivery by getting your documents to us as quickly as possible and transferring the amounts due as quickly as possible. Your sales advisor can usually give you an estimate of the delivery time for your chosen car.

Q: Do you also deliver to Austria or Switzerland?

No . instamotion currently delivers exclusively within Germany. As we are a German company and have optimised the registration service for the German system, we currently do not offer export or direct delivery to Austria or Switzerland.

Q: Can I collect the car myself?

No, self-collection is not possible. Our concept is based on delivery right to your doorstep. As the cars are located at various logistics sites, the process is designed entirely around transport to your home.

Q: What happens if winter tyres are required and the car is driven to you under its own power but only has summer tyres?

Safety first: If driving the car to you under its own power with summer tyres is not legally permitted or is too dangerous because of the weather (snow, ice), delivery will be postponed until road conditions allow it. Alternatively, you can buy winter or all-season tyres from us right away, or the vehicle would have to be transported on a trailer for an additional charge.

Question 1

What do registration and delivery cost me?

Accepted Answer

Registration costs a flat fee of €150, a personalised number plate €25, and delivery across Germany starts at €499. Delivery costs for electric cars may be higher.

Registration: We register your new used car in your name. We charge €150 for this.

Delivery: We deliver your vehicle conveniently and stress-free right to your front door. We agree an appointment with you so that you can personally receive your new car of choice. Delivery under its own power costs €499. If trailer delivery is requested or necessary (e.g. for electric cars), the delivery costs are higher.

Personalised number plate: We are happy to register your used car with your personalised number plate. We charge you €25 for this service.

Question 2

How is the car delivered (lorry/trailer or under its own power)?

Accepted Answer

That depends on the vehicle and the option chosen:

Standard: As a rule, the transfer is carried out under its own power by a professional driver.

Electric cars: These are generally delivered on a trailer to protect the battery and ensure range logistics (cost: €799).

Trailer delivery for combustion-engine cars can be booked for an additional charge.

Question 3

How long is the delivery time for my car?

Accepted Answer

Delivery usually takes between 2 and 6 weeks. This depends on how quickly the documents for registration are available, in which district the car is registered and how our partners' logistics routes are planned. You can speed up delivery by getting your documents to us as quickly as possible and transferring the amounts due as quickly as possible. Your sales advisor can usually give you an estimate of the delivery time for your chosen car.

Question 4

Do you also deliver to Austria or Switzerland?

Accepted Answer

No. instamotion currently delivers exclusively within Germany. As we are a German company and have optimised the registration service for the German system, we currently do not offer export or direct delivery to Austria or Switzerland.

Question 5

Can I collect the car myself?

Accepted Answer

No, self-collection is not possible. Our concept is based on delivery right to your doorstep. As the cars are located at various logistics sites, the process is designed entirely around transport to your home.

Question 6

What happens if winter tyres are required and the car is driven to you under its own power but only has summer tyres?

Accepted Answer

Safety first: If driving the car to you under its own power with summer tyres is not legally permitted or is too dangerous because of the weather (snow, ice), delivery will be postponed until road conditions allow it. Alternatively, you can buy winter or all-season tyres from us right away, or the vehicle would have to be transported on a trailer for an additional charge.

Question 7

Which documents are needed for registration and how do I submit them?

Accepted Answer

We need the following from you:

• A completed and signed SEPA mandate (for the vehicle tax).

• A registration power of attorney.

• Your eVB number (confirmation of insurance cover).

• A copy of your valid ID card or passport (with proof of residence registration).

You can send these via DHL. We will provide you with a DHL label for this.

Question 8

Is a personalised number plate or transferring my existing number plate possible?

Accepted Answer

Yes, this is possible for an additional charge of €25. Simply tell us your preferred combination and we will check availability with your registration office.

Transferring your existing number plate is possible, but very complicated, as you would have to deregister your old car early, before you get your new one. We therefore usually recommend a new number plate.

Delivery and registration at instamotion: your way to your new favourite car

How much does registration cost at instamotion?

How does registration work and which documents do I need?

After the purchase

Required Documents

Appointment by phone

Registration

How much does delivery cost and how does it work?

Why is delivery worthwhile when buying a car online?

Delivery & registration

What do registration and delivery cost me?

How is the car delivered (lorry/trailer or under its own power)?

How long is the delivery time for my car?

Do you also deliver to Austria or Switzerland?

Can I collect the car myself?

What happens if winter tyres are required and the car is driven to you under its own power but only has summer tyres?

Which documents are needed for registration and how do I submit them?

Is a personalised number plate or transferring my existing number plate possible?

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